Product · AI agents

Your team sells. The busywork handles itself.

FirstHour CRM agents research leads, clean records, chase follow-ups and run your everyday workflows inside the CRM your team already uses, so reps start every day with deals to work, not data to fix.

  • Included on every plan
  • No per-run or add-on fees
  • You approve what matters

agent://inbound-research · run 07:02

live

Research every new lead from last night, clean up the records and draft follow-ups for the hot ones.

Run
  1. Found 14 inbound leads since 18:00 yesterday

    web form · email · LinkedIn

  2. Researched companies and enriched 14 records

    size · industry · tech stack

  3. Merged 3 duplicate contacts into existing accounts

    Halden, Norvik, Ostara

  4. Scored and routed leads to owners

    6 hot · 5 warm · 3 nurture

  5. Drafted 6 personalised follow-ups for your review

    waiting on you

Records changed

0 fields

  • Halden Logistics

    stage: Lead Qualified

  • Norvik Foods

    owner: — Priya N.

  • Ostara Health

    next step: — Demo Tue 10:00

  • Brightwell & Co

    score: 42 87

Drafting follow-ups…

Review

Start with the outcome

What do you want your team to stop doing by hand?

Meet the agents

Four agents. One connected customer record.

Each agent owns a slice of the work your team does every morning, and every one writes to the same records, fields and permissions your people use. Nothing lives in a side tool.

research-agent

Researches every lead before you see it

Company size, stack, buying signals and the right contact, pulled from the web and your inbox and written straight to the record.

Halden Logistics

+6 fields

industry
Freight & logistics
employees
240–300
hq
Rotterdam, NL
stack
SAP · Salesforce · Slack
signal
Hiring 4 ops managers
contact
M. de Vries, COO

Reps open a lead already knowing why it matters.

records-agent

Keeps your data clean

Merges duplicates, fills gaps and flags deals that have gone quiet.

  • Duplicates merged38
  • Fields completed76
  • Stale deals flagged52

A pipeline you can forecast from.

follow-up-agent

Never drops a follow-up

Drafts the next message in your voice and schedules it when the timing is right.

to: maren@ostara.health

Hi Maren, following up on Tuesday's call. I've attached the rollout plan we discussed...

send · Thu 09:15

Every open deal has a next step.

workflow-agent

Runs the everyday workflows end to end

Describe the process in plain language. The agent builds it on your objects, then runs it on every new record.

"When a deal is won, set up onboarding, assign a CSM and book the kickoff."

deal.stage = Won
create onboarding project
assign CSM
book kickoff
notify #wins

Handoffs happen the same way, every time.

Why teams switch them on

AI that works inside your CRM, not on top of it.

  • Included on every plan

    Agents come with every FirstHour CRM plan. No AI add-on, no per-seat surcharge, no metered runs.

  • Built on your data model

    Agents work on your real objects and fields, including custom ones. Nothing is copied into a separate AI tool.

  • You draw the approval line

    Choose what runs automatically and what waits for a person, per agent and per action.

  • Every change explained

    Each update is logged with the reason behind it and can be rolled back in one click.

  • Same permissions as your team

    An agent only sees and changes what its role allows, with the same rules as your users.

  • Set up in plain language

    Describe the outcome the way you would to a colleague. No scripting, no consultants.

How it fits

One CRM. Agents are just one of the ways it works for you.

Agents strengthen everything else in FirstHour CRM. Turn them on where they help, keep working manually where you prefer.

  • Records

    Agents enrich and clean the same accounts, contacts and deals your team edits.

  • Pipeline

    Stage changes, next steps and risk flags show up where reps already work.

  • Workflows

    Agent steps sit inside your automations next to rules and approvals.

  • Reporting

    Cleaner data means dashboards and forecasts you can act on.

Questions about agents

Do AI agents cost extra?

No. Agents are included on every FirstHour CRM plan, including the 30-day free trial. There are no add-on fees or metered runs.

Will agents change records without asking?

Only if you let them. You decide which actions run automatically and which wait for approval, per agent and per field.

What data can agents access?

Agents follow the same role-based permissions as your users. They can only see and change what their role allows.

Can I undo something an agent did?

Yes. Every change is logged with its reasoning, and you can roll back a single field or a whole run in one click.

Do I need technical skills to set up an agent?

No. Describe the outcome in plain language and the agent builds the steps on your objects for you to review.

Give your team their mornings back.

Try FirstHour CRM free for 30 days with every agent switched on. No credit card, no AI add-on.