Identified
We identified lock contention in the London ingestion workers. Traffic is being redistributed while we drain and restart the affected worker pool.
Platform Engineering
Investigating
Sync lag remains elevated for PostgreSQL connections in eu-west. No customer data has been lost; queued changes are being retained.
Operations
Investigating
We are investigating elevated ingestion latency affecting a subset of production connections.
Automated monitoring
2 services are affected
Last checked less than a minute ago
Host
app.halden.io
Active regions
Frankfurt · London · Virginia
Status endpoint
status.halden.io/production
Services
Availability and response health by component
| Service | Current status | Region / latency | 90-day history | Uptime |
|---|---|---|---|---|
Web application CRM user interface and authentication | Operational | Global edge 184 ms | 99.99% | |
Core API Records, metadata and configuration APIs | Degraded performance | Frankfurt · fra1 486 ms | 99.91% | |
Primary database Tenant records and configuration storage | Operational | Frankfurt · eu-central-1 21 ms | 99.997% | |
Data sync External database ingestion and reconciliation | Partial outage | London · lhr1 3m 42s lag | 99.72% | |
Automation engine Flows, assignments and scheduled jobs | Operational | Virginia · iad1 320 ms | 99.96% | |
Webhooks Outbound event delivery | Operational | Global 1.2s delivery | 99.94% |
90 days agoTodayOperationalDegraded performancePartial outageMaintenance
Incident history
Current engineering updates and resolved outages